Terms of sale
Last updated: 25 October 2026
These terms apply when you buy from The Business Library through localhost:3000/s/businesslibrary. By placing an order you agree to them, so please read them together with our returns, delivery and privacy policies.
About us
The Business Library (a trading name of Five2Nine Projects).
- Email: thebizlibrary@gmail.com
- Phone: +27644338042
- Address: 251 Helen Joseph Street, Pretoria, 0002, South Africa
Prices
All prices are in ZAR and include VAT where applicable. Delivery costs are shown separately at checkout before you pay. We check our prices carefully; if an item is clearly priced wrongly, we'll contact you before sending it and you may cancel for a full refund.
Placing an order
Your order is an offer to buy. Before you pay, you can review your order, correct any mistakes and see the full price, including delivery. We confirm your order by email; the agreement is made when your payment is received. We keep a record of your order, which you can see on your order page.
Payment
You can pay by card or instant EFT through PayFast or EFT bank transfer. Card and instant payments are processed securely by our payment provider; we never see or store your full card details. Orders paid by bank transfer are sent once the money reaches our account. If payment isn't received within 7 days, we may cancel the order.
Availability
All items are subject to availability. If something you ordered is out of stock, we'll tell you as soon as possible and refund you in full for that item, or offer an alternative if you prefer.
Cancellations, returns and warranties
You may cancel and return items as set out in our returns policy. Nothing in these terms limits your rights under the Consumer Protection Act, including the implied warranty of quality for goods, or the 7-day cooling-off period under section 44 of ECTA.
Using our website
Please use our website lawfully. The content, photos and designs on it belong to us or our licensors, and you may not copy them for commercial use without our permission. We work to keep the website available and accurate but can't promise it will always be free of errors or interruptions.
Our responsibility
We are responsible for losses you suffer that are a foreseeable result of us breaking these terms or failing to use reasonable care. We are not responsible for losses that were not foreseeable, or for business losses. Nothing in these terms excludes liability that cannot be excluded under South African law.
Complaints
If something isn't right, email us at thebizlibrary@gmail.com or call +27644338042 and we will do our best to resolve it within 10 working days. If we can't resolve it, you may contact the Consumer Goods and Services Ombud (cgso.org.za) or the National Consumer Commission.
Changes and governing law
We may update these terms from time to time; the version on our website when you place your order applies to that order. These terms are governed by the laws of the Republic of South Africa.
Business information
The Business Library, Sole proprietor
Address: 251 Helen Joseph Street, Pretoria, 0002, South Africa
+27644338042 · thebizlibrary@gmail.com
The Business Library · thebizlibrary@gmail.com
